About The Client
Client Profile
The client is a key player in the B2B insurance sector, working with major insurance companies such as American Family, DXC, Erie, and Lexis Nexis.
Project Overview
Fully integrated with partners through the standard X12 EDI protocol, the client faced a mission-critical challenge: migrating to a new integration platform within a tight 3-month deadline, as their existing proprietary platform was nearing the end of support. Boomi was selected as the next-generation platform for its scalability, stability, and powerful EDI integration capabilities.
Benefits & Results
- Rapid Processing Improvements
EDI message processing time was significantly reduced — from 5 hours to 3.5 minutes — offering tremendous operational efficiency gains.
- User-Friendly Interface for Business Users
With the migration to Boomi, technical XSLT mappings were replaced by a Boomi-friendly interface, enabling business users to maintain the lookups independently, reducing reliance on IT specialists.
- Centralized Process Monitoring and Error Resolution
Boomi’s process reporting feature provided a single, convenient location for monitoring operations, reviewing errors, and resolving issues, streamlining overall support and response times.
- Enhanced EDI Profiles for Complex Data Handling
Boomi’s EDI profiles supported the multi-level loops necessary for complex B2B transactions, enabling the team to address several long-standing issues from the previous platform.
Through this modernization, the client achieved a seamless migration and positioned themselves for ongoing operational success with a robust, scalable integration platform. Talk to our Boomi integration experts for more such case studies & transformations