Case Study

Cargowise Dell Boomi Portic Integration - Shipping Industry

TECHNOLOGY / Applications

Cargowise One, Dell Boomi

Cargowise One

  • Cargowise One CW1 by WiseTech is the most widely used freight operation system in the world.
  • Its cloud based architecture, and deep integrations between processes and offices in different locations make it the preferred operation system by both large and small freight forwarding companies.
  • Its customers include 15,000 logistics organizations in 150 countries, which include all top 25 freight forwarding companies, and 40 out of 50 top third party logistics services providers in the world.

Client Details


  • A Singapore based fast growing logistics group has acquired a forwarding company in Spain to expand its EU presence.
  • The group global strategy is to standardize all its operations on Cargowise, the world leading integrated system for forwarding industry.
  • The Spanish forwarder used a freight operation system from a local vendor, which has integrations developed with the Barcelona Portic system and the Spanish customs and tax bureau over the years. These integrations are very important to support the efficient running of import and export processes.
  • The time required to integration Cargowise with traditional middleware cannot meet the company’s business timeline, and the implementation consulting company recommended Dell Boomi, which can reduce integration time by up to 70%.

Project Details Or Problem Statement

Portic Messages Flow

  • The integration with Portic is complex, and there are over 20+ messages in the import and export process.
  • Adding the integrations Spanish Tax agency and Customs, there are total of 25 messages in this project.

Technology or Business Solution provided by United Techno

The Boomi Integration Architecture Overview

  • Cloud - Boomi Atom cloud was used as run time environment to minimize the IT footprint and running cost. [If preferred the Boomi runtime can be installed on private cloud or on-prem server]
  • Security - Boomi address security at three distinct points: the network and facilities infrastructure, the application and platform layer, and at the data level. Its infrastructure are SSAE 16 Type II SOC 1 and SAS70 Type II certified.
  • Availability – Boomi SLA is 99.99%
  • Auto update – 11 times a year to all environments with auto regression testing for integrations in production [Boomi Assure]


What is the value addition or benefit realized by client

United Techno Services and the Result

  • With our experienced team in ocean transportation and Cargowise data message format, we design the integration processes and data mapping between Cargowise, Portic and AEAT and BFirst system.
  • A team of two consultants was assigned to the project and they perform Boomi setup and configuration, and implementation and testing of 25 integration processes.
  • Our team worked closely with the Cargowise consultants in Singapore and the client office in Spain. We shown our flexibilities and able to work with some technical documents in Spanish.
  • We provide go live support at customer time zone to ensure any initial production issues get resolved immediately.
  • The integration implementation was completed in 3 months, on schedule and met the client’s business timeline.


Support your digital transformation program

    Under the Covid pandemic, many logistics companies are accelerating their digital transformation, which known as e-Logistics or Supply Chain 4.0, a term created by Mckinsey.

    Boomi can help Cargowise users to quickly integrate to the system of their trading partners as well as innovative applications that underpin the digital transformation in logistics. Below are a sample of these applications :

  • Shared network applications such as trucking load boards, track and trace, rates exchanges, etc
  • RPA and supply chain workflow automation
  • eCommerce support
  • Port Community Systems
  • Trade finance and blockchain applications
  • IoT and smart devices applications
  • Government single windows for customs, declarations, regulatory compliance
  • Social media integration
  • Cloud base analytic, and marketing applications
  • AI and machine learning applications
  • SaaS applications, Salesforce, Workday, ServiceNow, Workflow management and productive tools